Introduction
Welcome to QuestKids ("we," "our," or "us"). We are committed to protecting the privacy of you and your family, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect information that you provide directly to us:
- Account Information: When you create an account, we collect your name, email address, and password.
- Child Profiles: First names, nicknames, and avatar selections for children in your family. We do not collect children's email addresses, birthdates, or other personally identifiable information.
- Usage Data: Points earned, rewards created, chores completed, and other app activity to provide the service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Sync data across devices for family members
- Send you technical notices and support messages
- Respond to your comments and questions
Children's Privacy (COPPA Compliance)
QuestKids is designed to be used by families with children. We take children's privacy seriously:
- We do not collect personal information directly from children under 13
- All child accounts are created and managed by parents
- Children access the app using a simple numeric code, not personal credentials
- We do not display advertising to children
- We do not share children's information with third parties
Parents can review, modify, or delete their children's information at any time through the app's Family settings.
Data Storage and Security
Your data is stored securely on your device and, if you enable sync features, on our secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our app (under strict confidentiality agreements)
Third-Party Tracking and Analytics
We use third-party tracking and analytics tools to help us understand how users interact with our app and to improve our services. These tools may collect information about your use of the app, including:
- Usage Analytics: Information about how you navigate and use features within the app, such as screen views, button taps, and session duration.
- Device Information: Device type, operating system, and app version.
- Performance Data: App crashes, errors, and load times to help us improve stability.
These third-party services may use cookies, device identifiers, or similar technologies to collect and analyze this information. The data collected is used solely for analytics and service improvement purposes.
Your Rights
You have the right to:
- Access and receive a copy of your data
- Correct inaccurate data
- Delete your account and all associated data
- Opt out of promotional communications
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can delete your account at any time, which will remove all your data from our systems within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@questkids.io